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Cancellation Policy


How do I place a cancellation request on Shopiya?

Cancellations of orders are usually considered within 24 hours of placing an order. If you wish to cancel your order, you can place a cancellation request directly with the Seller here on Shopiya. If you’ve already paid online your entire order amount will be refunded. In case of COD the order once dispatched cannot be cancelled.

Can I cancel part of my order?

If you placed a single order with multiple items, you can individually cancel delivery of any of them within 24 hours of placing an order. However, an item can't be cancelled individually if it is part of a combo or clubbed with another item.

Why was my order cancelled?

Your order may have been cancelled because of any of the following reasons:
  • Non-availability of the product(s)
  • Inaccuracies or errors in pricing information

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